Terms and Conditions
These Terms of Use, hereinafter referred to as "Terms and Conditions" or "T&C" or "Terms" or "Agreement," along with any other Policy or Statement or Information that may be placed on this website " www.akarshana.in " , hereinafter referred to as "Company" or “Website” or “We” or “Us,” as modified or amended from time to time, are a binding contract between the company i.e "Akarshana" and you, hereinafter referred to as "You" or "User" or "Your" or "Buyer" or "Customer."
If you visit, use, or shop at the site or any future site operated by us, you accept these Terms and Conditions. In addition, when you use any current or future services of the company or visit or purchase from any business affiliated with the company or third-party vendors, whether or not included in the site, you also will be subject to the guidelines and conditions applicable to such service or merchant. If these conditions are inconsistent with such guidelines and conditions, such guidelines and conditions will control.
By buying, subscribing to or using any of our products or services, you agree that you have read, understood, and are bound by the Terms and Conditions, regardless of how you buy, subscribe to or use our products or services. If you do not want to be bound by the terms, you must not buy , subscribe to or use our products or services.
RETURNS AND EXCHANGE POLICY
We wont offer any returns or exchange of products. We provide the best quality products along with more product images and good description. Please place the order after you are happy with the products.
We will not modify the order once the order is placed. You have to cancel the order and re order it. Please read the below order cancellation and refund policy.
ORDER CANCELLATION AND REFUND POLICY
Usually, we process the order within 1 to 3 working days from the day of order is placed. In order to cancel your order, you have to inform us by writing an email to shopatakarshana@gmail.com with the subject Order Cancellation along with the Order ID within 24 hours from the time order is placed. After receiving an order cancellation email, we will notify you about order cancellation along with the mode of refund and we initiate the refund of amount paid by you after deduction of transaction charges as levied by financial institutes(banks and payment gateways).
DEFECTIVE AND DAMAGE OF PRODUCTS POLICY
We do thorough checks of all the products before packaging it and also we do best packaging so that products do not get damaged while transporting. But in case of rare instances like when the package is damaged during transportation which resulted in product damage within the package or package is not damaged but the product inside the package is damaged, you have to inform us immediately after receiving the package from the courier service by writing an email to shopatakarshana@gmail.com or by messaging us to the mobile number +91- 9986338483 with the unpacking video of the package. After receiving and reviewing your concerns, we will get back to you for the next steps.
SHIPPING AND DELIVERY
We ship to approx. 29000 serviceable pin codes in India. Please write to us for any international shipping, same can be arrange where ever feasible.
We ship orders between 1 to 3 working days from the day of order is placed. Once your order is processed and shipped out, we will notify you by email, shipping charges and delivery time lines shall be as indicated on our checkout page indicated to you while placing the order.
DATA PROTECTION
The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations of India and this privacy policy.
The use of our website is usually possible without providing personal data. Personal data, such as your email addresses, phone is always provided to us voluntarily and only when you subscribe to our newsletter. Other personal data, including your name and address, is only required if you are ordering goods.
An external, PCI-compliant payment gateway handles all payment transactions, we are tied up with Razor Pay, Paytm and ICICI Bank EasyPay for financial transactional integration.
We implement a variety of security measures when a user places an order, and all transactions are processed through a gateway provider and are not stored or processed on our servers.
PRIVACY POLICY
The owners and operators of this website take the protection of your data very seriously. We treat your data confidentially and according to the legal data protection regulations and this privacy policy. Besides, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
This website partially uses cookies, small text files stored by your browser on your computer. Cookies do not cause damage to your computer and do not contain viruses. Cookies allow us to make our offer more user-friendly, more efficient, and more secure.
Most cookies that we use are so-called “session cookies,” which we will delete automatically after the end of your visit. Other cookies remain on your terminal device. Those cookies enable us to recognize your browser on your next visit.
We feel that the use of third-party services such as these improve your online experience because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:
You can adjust your browser in such a way to allow cookies manually or to exclude cookies in general. In some cases, even to activate the automatic deletion of cookies when closing the browser.
The methods for doing so vary from browser to browser and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via the support pages of the browser suppliers.
Please note, the deactivation of cookies may impair the functionality of this website.
CONTACT FORM
If you send inquiries to us via the contact form, your data entered into the contact form, including the stated contact data, is stored for the purpose of dealing with your inquiry and in case of additional inquiries. That data will not be passed on without your permission.
FINAL DISCLAIMER
Although we take all kinds of security measures for the protection of personal information, we cannot guarantee complete protection. You provide all personal information at your own risk.